Returns
Please take in consideration that generally most vintage pieces have had a previous life. Therefore this may result in pieces displaying signs of use.
Due to the pre-owned condition of our pieces, all sales are final.
VINTAGE CONDITION STANDARDS
We carefully evaluate each item to ensure its quality, authenticity, and condition. Forde strives to disclose any major flaws associated with the piece within its description. To further assist, we've provided a vintage condition index that reflects the state of each item.
Excellent - Like new condition, virtually no signs of use.
Great - Normal signs of wear, yet barely visible.
Very good condition - Shows typical signs of wear with minor visible problems but will not detract from functionality.
Good condition - Has more moderate flaws but fully functional.
Fair - Shows heavy signs of wear and needs repairing and/or cleaning,
SHIPPING
USA
Orders are processed within 1-3 days, excluding weekends and holidays. Orders are shipped via USPS or UPS.
Kindly note that Forde is not responsible for any packages lost, stolen or damaged.
INTERNATIONAL
Orders are processed within 1-3 days, excluding weekends and holidays. Orders are shipped via UPS or DHL.
Forde is not responsible for any duties, taxes, or other fees that may be assessed on international shipments. If a recipient refuses to pay the taxes, customs or import duties, the parcel will be abandoned and will not be eligible for refund.
Kindly note that Forde is not responsible for any packages lost, stolen or damaged.
PRIVACY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from studioforde.com.
1. Information We Collect
Personal Information: When you create an account, make a purchase, or contact us, we may collect personal information including, but not limited to, your name, email address, phone number, billing address, and shipping addresss.
Payment Information: For transactions, we may collect payment details such as credit card numbers and billing information. This information is processed securely by our payment processors and is not stored on our servers.
Browsing Information: We collect information about your interactions with our website, including your IP address, browser type, and pages visited. This helps us improve our website and provide a better user experience.
2. How We Use Your Information
Order Processing: We use your personal information to process orders, manage your account, and communicate with you regarding your purchases and any customer service inquiries.
Improvement of Services: We analyze browsing information to enhance our website’s functionality, improve user experience, and tailor our marketing efforts.
Marketing: With your consent, we may send you promotional emails or newsletters about our products, special offers, and updates. You can opt out of these communications at any time by reaching out to us at hello@studioforde.com.
Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our terms and policies.
3. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no online transmission or storage system can be guaranteed to be 100% secure.
4. Sharing Your Information
Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and fulfilling orders. These providers are bound by confidentiality agreements and are only permitted to use your information for the purposes we specify.
Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and remember your preferences. You can manage your cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website.
7. Your Rights
Access and Correction: You have the right to access and correct your personal information. You may update your account details through contacting us at hello@studioforde.com.
Opt-Out: You can opt out of receiving promotional emails by contacting us at hello@studioforde.com.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@studioforde.com.
Accessibility
We are committed to digital accessibility. If you experience any issues in accessing any part of this website, please feel free to email us at hello@studioforde.com. We will assist you to ensure you receive the information, item, or transaction you seek through an alternate communication method.